Shipping policy

Shipping Policy

CAIRNVELL currently ships to customers in the United States.

We prepare each order with care and aim to provide clear, reliable shipping expectations from the moment your order is placed.

Order Processing

Orders are typically prepared and dispatched within 2–4 business days after payment has been successfully completed.

Because CAIRNVELL bracelets are hand-assembled in small batches, processing may take slightly longer during busy periods, product launches, or holidays.

Business days do not include weekends or public holidays.

Shipping Rates

For orders shipped to the United States:

Tracked Shipping — $6.99
Free Tracked Shipping on orders of $79 or more

The applicable shipping rate will be displayed at checkout before payment is completed.

Estimated Delivery Time

After your order has been dispatched, estimated transit time is approximately:

8–15 business days

This estimate does not include the 2–4 business day order processing period.

Delivery times are estimates and are not guaranteed. Customs procedures, carrier delays, severe weather, holidays, or other circumstances outside our control may affect delivery.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information after your order has been dispatched.

Tracking information may take some time to update after the parcel has been handed to the carrier.

Shipping Address

Please review your shipping address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that a shipping address can be changed once an order has entered fulfillment or has already been dispatched.

Delayed Shipments

International shipments may occasionally experience delays.

If your order has not arrived within the estimated delivery period, please check your tracking information first.

If tracking has not updated for an extended period, please contact us and include your order number so we can review the shipment.

Lost or Damaged Packages

If your order arrives damaged or if tracking indicates a possible delivery issue, please contact us as soon as possible.

Please provide:

Your order number
A description of the issue
Clear photos of the product and packaging, where applicable

We will review the situation and determine the appropriate next step.

Customs, Duties & Taxes

Orders shipped internationally may be subject to customs duties, import taxes, or other charges imposed by the destination country or local authorities.

Unless otherwise stated at checkout, any such charges are the responsibility of the customer.